Understanding the Link Between Organizational Communication and Innovation: an Examination of Public, Nonprofit, and For-profit Organizations in South Korea.
Date
2018Author
Suh, Jiwon, Ph.D.
Harrington, James, Ph.D.
Goodman, Doug, Ph.D.
Metadata
Show full item recordAbstract
**Please note that the full text is embargoed** ABSTRACT: Innovation and internal communication are essential for any successful organization. Although communication within organizations has long been studied in the for-profit sector, we still know little about the impact of communication types on innovation in the public and nonprofit sectors. To examine this question we leverage and construct a longitudinal dataset using five years of the Korean Workplace Panel Survey (KWPS) from 2005 to 2013. Employing media richness theory, this study finds that internal communication positively influences innovation in the for-profit sector which, a finding consistent with prior studies. Similarly, in the nonprofit sector, we find that meeting with the executive director and the number of communication channels utilized in an organization has a positive impact on innovation. However, we do not find that these communications have any impact in the public sector.