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State-agents Vs. Citizen-agents: How Parental Values And Socioeconomic Backgrounds Impact The Construction Of Work Related Identities In Street-level Bureacracy
(Sociology, 2011-10-11)
Scholarship on street-level policy implementation identifies two dominant approaches street-level bureaucrats use to describe their work: the "state-agent" and "citizen-agent" narratives. The former focuses on how street-level ...