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A Survey Paper of Protecting Critical Infrastructure: Applying High Reliability Theory to Advance Organizational Resilience
(Institute of Industrial and Systems Engineers (IISE), 2017)
After the 1979 Three Mile Island nuclear plant meltdown, a claim was made that “accidents happen,” suggesting that such catastrophes were inevitable. That concept was eventually labeled normal accident theory (NAT). Soon ...
A Systemic View of Obtaining High Reliability Organization Status
Becoming a High Reliability Organization (HRO) is of interest to many organizations, yet the tools or processes to obtain HRO status are unclear. Historically, organizations are studied in isolation, yet HROs exist due to ...